Residential System Review Services

Who It's For

Whether you've just purchased a property with built-in smart home tech, or you've been living with a setup that’s no longer working the way it should, this service gives you a clear, expert overview of what’s installed—and what to do next.

Many homes have tech that was installed years ago, often by different providers. Some systems are still solid. Others may be unsupported, unreliable, or no longer fit for purpose. You need someone who can cut through the clutter and tell you what’s what.

What's Included

• System Audit – We document everything: lighting, AV, networking, control systems, and more.
• Equipment Evaluation – We assess the age, condition, and compatibility of your existing equipment.
• Functionality Testing – We check what works, what’s glitchy, and what’s offline.
• Network Health Check – We test your internet speeds, wireless coverage, and system reliability.
• Issue Identification – We flag any pain points and highlight risks for future failure.
• Upgrade Planning – We recommend what to replace, what to keep, and what can be improved.
• Integration Advice – If you want to modernise, we’ll suggest options for streamlining control and automation.

What You Get

After the visit, you'll receive a clear, plain-English report that outlines:

• What systems and components are in place
• Their current status (working, outdated, unsupported, etc.)
• Immediate issues to address
• Opportunities for future upgrades or integration
• A roadmap for getting everything running smoothly

If you'd like us to carry out the recommended works, we can quote separately. Or if you just want the knowledge—no problem.

What's Not Included

• Physical repairs or upgrades (quoted separately)
• Electrical or structural work
• New equipment supply
• Extended programming or reconfiguration
• Travel time for locations more than 35km from our HQ

Important Info

• Minimum booking: 4 technician hours
• Travel beyond 35km charged at 70% of standard hourly rates
• Emergency/out-of-hours visits available at 2x standard rates

Customer Prep Checklist

• Access to all relevant rooms and systems
• Permission to test connected systems and network
• A site contact available during the review

This service is ideal for anyone who’s inherited a complex smart home and wants clarity. Whether it’s a starting point for a larger upgrade or just peace of mind, our Residential System Review gives you the knowledge and confidence to take control.