Smart Home Maintenance Services – Formwave
Ensure your smart home continues to perform flawlessly with Formwave’s professional maintenance services. Our expert technicians provide on-site support for integrated technology systems, offering peace of mind and long-term system health.
What’s Included:
-
2 or 4 technician-hours of dedicated smart home service (e.g., one technician for 4 hours or two for 2 hours)
-
System diagnostics and troubleshooting
-
Performance optimization for lighting, audio, and control systems
-
Firmware and software updates for continued reliability
-
Basic system adjustments and reprogramming
-
User guidance and hands-on training
-
Comprehensive system health check
-
Detailed post-service report with recommendations
What’s Not Included:
-
Replacement hardware or parts (quoted separately)
-
Electrical work (must be completed by a Registered Electrical Contractor)
-
Travel beyond 35km from our Dublin HQ (subject to additional fees)
How It Works:
1. Service Booking
We discuss your smart home service needs and determine the technician support required (single or multi-technician team).
2. Remote Pre-Diagnostics
Where possible, we diagnose issues remotely to prepare for your visit.
3. On-Site Visit
Our technician(s) perform diagnostics, apply updates, recalibrate systems, and train users as needed.
4. Post-Service Report
You’ll receive a summary of work completed, maintenance advice, and any unresolved issues.
Important Information:
-
Minimum booking: 2 hours (single tech) or 4 hours (multi-tech)
-
Extra time billed at our standard hourly rate
-
Travel >35km from HQ: charged at 70% of hourly rate
-
Emergency or after-hours support available at 2x standard rates
-
Ask about our service and maintenance contracts for year-round care
Discuss the fault before arranging a visit
Tell us which system needs attention, what happens when you use it, and any recent changes. If you first need an overview of an inherited installation, see our residential system review.
Enquire about on-site smart home support so we can discuss the work required.